DoorDash · 14 hours ago
SMB Business Development Executive I - Retention
United States
Full-time
Remote
Mid Level
$77K/yr - $113K/yr
4+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking an SMB Business Development Executive I - Retention to lead negotiations and drive retention strategies with strategic restaurant partners during critical partnership moments.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own complex negotiations: Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situations
Drive cross-functional alignment: Partner with account owners, account development, product, local market teams, strategic finance, legal, and others to build strong merchant proposals
Present with influence: Develop and deliver compelling presentations that clearly articulate DoorDash’s value and advocate for long-term partnerships
Engage senior leadership: Collaborate with internal leaders throughout the deal lifecycle and contribute insights that shape broader GTM strategy
Operate with urgency and autonomy: Navigate ambiguity, move quickly, and exercise sound judgment while maintaining high quality and rigor
Build for scale: Contribute to the evolution of SMB Business Development strategy, processes, and playbooks as the business grows
Qualification
Required
4-6 years of experience in business development, account management, strategic sales, or a related role involving complex negotiations and senior stakeholder engagement
Strong understanding of the restaurant industry and merchant economics, including profitability and P&L drivers
Executive presence with the ability to build rapport quickly and influence stakeholders at all levels
Proven negotiation and objection-handling skills, particularly in renewal, retention, or partnership-focused deals
Data-driven mindset with the ability to translate insights into clear, commercially sound recommendations
Comfort collaborating closely with cross-functional partners and senior leadership throughout the deal lifecycle
Ability to operate autonomously in fast-changing, ambiguous environments while maintaining high quality and rigor
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-16
Crain's New York Business
2026-01-16
2026-01-16
Company data provided by crunchbase