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CTDI · 5 months ago

Sr Production Supervisor

Logan Township, New Jersey, United States

Full-time

Onsite

Mid, Senior Level

$60K/yr - $70K/yr

5+ years exp

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers. The Senior Production Supervisor is responsible for coordinating and assigning the activities of production workers, ensuring production targets are met, and maintaining quality standards while driving P&L results.

Telecommunications

No H1B

Responsibilities

Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment

Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity

Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations

Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success

Provide the next level of support for escalated issues during work shifts

Maintain consistent production quality by monitoring departmental performance metrics

Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved

Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment

Assists in P&L forecasting and analysis, alongside labor planning and scheduling

Prepare and administer daily performance feedback and reporting as required

Coordinates the flow of work through the department and ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately

Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes

Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors

All other duties assigned, based on the business the warehouse supports

Qualification

Production managementLeadership experienceProblem-solving skillsMicrosoft OfficeOSHA StandardsCustomer engagementInterpersonal abilitiesCommunication skillsDetail-orientedOrganizational skills

Required

4-5+ years of leadership experience, preferably in a high volume production environment

Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement

Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously

Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication

Capacity to engage with customers in a professional manner

Strong computer skills, including proficiency in Microsoft Office

General knowledge of OSHA Standards

5-7+ years supervisory/management experience in a high volume production environment required

Technical degree or certification strongly preferred

Preferred

Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus

Supervising temporary staff

Experience working with UKG and Kronos

Ability to develop and articulate a clear strategic vision

Associate degree preferred or equivalent years of hands-on experience