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Hydra Host · 2 months ago

Operations Manager at Hydra Host

Miami, United States

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $150K/yr

Hydra Host is a Founders Fund-backed NVIDIA cloud partner building the infrastructure platform that powers AI at scale. The Operations Manager will orchestrate operational excellence by building systems, designing processes, and solving complex problems related to high-performance GPU data centers.

Artificial Intelligence (AI)Cloud InfrastructureDeveloper APIsWeb Hosting

Responsibilities

Lead New AI Factory Buildouts

Coordinate end-to-end deployment of new high-end GPU data center builds from site prep and hardware delivery through rack installation, network provisioning, and go-live

Drive Data Center Partner Onboarding

Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch

Manage Inventory & Assets

Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments

Track Operational Metrics & Reporting

Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency

Oversee Vendor & Partner Performance

Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners

Qualification

Data Center OperationsVendor ManagementProject ManagementOperational Metrics TrackingSystems ThinkingCustomer ObsessionTechnical CuriosityPrincipled Thinking

Required

Lead New AI Factory Buildouts

Coordinate end-to-end deployment of new high-end GPU data center builds from site prep and hardware delivery through rack installation, network provisioning, and go-live

Drive Data Center Partner Onboarding

Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch

Manage Inventory & Assets

Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments

Track Operational Metrics & Reporting

Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency

Oversee Vendor & Partner Performance

Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners

Preferred

Customer obsession

You genuinely care about solving customers problems, communicate proactively, and never leave customers in the dark

Principled thinking

You make decisions based on clear principles, not politics or convenience. When there's ambiguity, you fall back on what's right for the customer and the business long-term

Technical curiosity

You love learning how things work, even when it's outside your immediate domain

Systems thinking

You don't just solve one-off issues; you identify root causes and build solutions that prevent them from recurring