Gusto · 2 weeks ago
GTM AI Agent Builder
San Francisco Bay Area
Full-time
Hybrid
Senior Level
$198K/yr - $230K/yr
6+ years expGusto is on a mission to grow the small business economy by handling essential services like payroll and HR. They are seeking a GTM AI Agent Builder to design and operationalize AI-driven workflows that enhance productivity and decision-making across their Revenue Operations team.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Develop and maintain the comprehensive GTM AI strategy and roadmap
Design and deploy AI-driven workflows and agentic systems that automate manual GTM processes and improve sales productivity
Partner directly with the CRO, RevOps, and GTM leaders to identify automation opportunities, align on trade-offs, and anchor AI investment decisions to measurable business outcomes
Define and maintain evaluation frameworks that measure prompt reliability, latency, cost, and business impact (e.g., conversion lift, time saved)
Build the data and systems architecture connecting Salesforce, GTM tools, and Gusto’s data warehouse to AI-powered insights and workflows
Manage model and vendor selection processes and ensure flexibility to test, evaluate, and scale best-in-class AI tools
Drive program management and change adoption, ensuring every AI initiative ships with clear ownership, training, and measurable outcomes
Partner cross-functionally to scale reusable automation patterns and guardrails that make AI-enabled operations safe, efficient, and repeatable across teams
Qualification
Required
6–8 years of experience in Revenue Operations, Business Operations, or Product, ideally within high-growth SaaS or technology companies or 4–6 years in an earlier-stage AI-focused company
Proven track record of designing and scaling operational systems or automation that improved productivity, accuracy, or revenue outcomes
Comfortable experimenting with AI tools, agents, and automation workflows — strong intuition for where AI adds leverage, even without deep ML expertise
Experience building or integrating across GTM systems (Salesforce, Gong, Outreach, data warehouses) and connecting insights to commercial impact
Strong program management and prioritization skills — able to balance multiple cross-functional initiatives and drive measurable progress
Technical background is valued and a plus
Exceptional communication and stakeholder management skills — can translate technical concepts into clear narratives for GTM and exec audiences
AI-native mindset: Curious, adaptable, and excited to shape how AI transforms the future of revenue operations
Benefits
Health insurance
401(k)
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Josh Reeves
Head of Gusto (CEO) and Co-Founder. Building Gusto for the Long Term.
Edward Kim
Co-founder and Head of Technology
Recent News
Small Business Trends
2026-01-12
General Catalyst
2025-12-30
Digital Commerce 360
2025-12-20
Company data provided by crunchbase