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Amazon Web Services (AWS) · 1 day ago

Engineering Operations Technician

Frederick, MD

Full-time

Onsite

Entry Level

$31/hr - $55/hr

1+ years exp

Amazon Web Services (AWS) is a leading cloud platform that offers a wide range of services. The Engineering Operations Technician will be responsible for maintaining and troubleshooting mission-critical data center equipment to ensure high uptime and reliability. This role involves hands-on electrical and mechanical equipment management and collaboration with a diverse team to deliver optimal operational standards.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations

Role may support more than one location/site

Qualification

Electrical systemsMechanical systemsData center experienceBuilding Management SystemsTechnical writingMicrosoft OfficeTroubleshootingRoot cause analysisProject management

Required

High school or equivalent diploma

1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

1+ years' experience with Microsoft Office products (including Excel, Word and PowerPoint)

Preferred

2+ years of data center engineering experience

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees