First Citizens Bank · 2 weeks ago
Senior Product Manager - Identity Portal & Vendor Integrations, Enterprise Customer Identity Access Management (Remote)
United States
Full-time
Remote
Mid, Senior Level
$97K/yr - $149K/yr
6+ years expFirst Citizens Bank is building a modern identity and risk platform to secure customer interactions. The Senior Product Manager will lead the development of a centralized identity portal and oversee the integration of vendor applications into the bank’s CIAM ecosystem.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Own the product vision and roadmap for the enterprise identity portal serving individual and business customers
Lead the design and delivery of self-service capabilities for profile management, security settings, privacy and consent preferences, and application access
Partner with legal, compliance, privacy, and security teams to ensure identity and consent experiences meet regulatory and policy requirements
Define standards and patterns for integrating client-facing vendor applications and third-party identity services into the CIAM ecosystem
Oversee SSO and identity federation integrations to ensure consistent, secure access across internal and external applications
Collaborate with engineering and architecture teams to deliver scalable, reusable identity portal capabilities
Work with channel product teams and application owners to onboard applications to the identity portal and establish CIAM integration patterns
Identify opportunities to reduce operational support effort through improved self-service and automation
Use analytics, telemetry, and customer feedback to continuously improve usability and adoption of identity management features
Qualification
Required
Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management
Preferred
6-10+ years of experience in Product Management, with experience leading customer-facing platform or experience products
Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience)
Experience delivering self-service portals, account management, or enterprise platform products preferred
Familiarity with CIAM, IAM, SSO, federation, or identity standards (OAuth, OIDC, SAML) strongly desired
Experience working with privacy, consent management, or regulatory-driven product requirements a plus
Strong stakeholder management skills with the ability to collaborate across security, legal, compliance, engineering, and business teams
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase