First Citizens Bank · 2 weeks ago
Senior Product Manager - Key Enterprise Integrations, Enterprise Customer Identity Access Management (Remote)
United States
Full-time
Remote
Mid, Senior Level
$97K/yr - $149K/yr
6+ years expFirst Citizens Bank is building a modern identity and risk platform through its Enterprise Customer Identity Access Management team. The Senior Product Manager will connect the CIAM platform with critical enterprise systems, ensuring secure and efficient identity and risk data flow across the organization.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Own the product vision and roadmap for enterprise integrations between CIAM and key internal systems (MDM, CRM, risk, privacy, SIEM, contact centers, IAM, and analytics platforms)
Partner with data, architecture, security, and platform teams to deliver scalable, reusable integration capabilities
Define standards and patterns for identity data sharing, synchronization, and event propagation across the enterprise
Ensure identity and risk signals are consistently available to downstream systems for fraud detection, compliance, customer support, and personalization
Collaborate with privacy and compliance teams to ensure integrations align with data usage, consent, and regulatory requirements
Enable M&A readiness by designing identity integration approaches that support rapid onboarding of new platforms and acquired entities
Work with application owners and platform teams to onboard systems to enterprise CIAM integration patterns
Identify opportunities to reduce duplication, improve data quality, and strengthen the bank’s “golden record” for customer identity
Monitor adoption, data quality, and integration performance to continuously improve enterprise identity connectivity
Qualification
Required
Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management
Preferred
6-10+ years of experience in Product Management, with experience leading enterprise platforms, integrations, or data-driven products
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field (or equivalent experience)
Experience working with enterprise systems such as MDM, CRM, IAM, analytics, or security platforms preferred
Familiarity with identity, data integration, or event-driven architectures strongly desired
Experience supporting regulatory, privacy, or risk-related integrations is a plus
Strong ability to collaborate across architecture, data, security, engineering, and business stakeholders
Benefits
Competitive, thoughtfully designed and quality benefits program
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase