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MSC Industrial Supply Co. · 3 weeks ago

Sr IT Technical Manager, Supply Chain Systems

Davidson, NC

Full-time

Onsite

Mid, Senior Level

$122K/yr - $227K/yr

7+ years exp

MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Sr. IT Technical Manager, Supply Chain Systems leads technology solution delivery for Customer Fulfillment Centers and warehouses, managing IT project teams and collaborating with supply chain leaders to implement a digital transformation roadmap.

HardwareIndustrialManufacturingSalesSupply Chain ManagementWholesale

No H1B

Responsibilities

Lead the assessment, selection, and implementation of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to support MSC’s distribution network

Manage all technical aspects of WMS/TMS projects, including requirements gathering, vendor evaluation, system integration, and deployment

Supervise and mentor a team of IT Business Analysts, Developers, and Integration Engineers

Oversee system performance and ensure high availability to support daily operations in multiple distribution centers

Provide technical support to end users across various locations

Collaborate with business stakeholders to define system requirements and success metrics

Maintain system documentation, standard operating procedures, and ensure compliance with IT governance and security standards

Drive process optimization and automation initiatives within warehouse and transportation workflows

Ensure system integrity, data accuracy, and compliance with internal and external standards

Oversee system upgrades, enhancements, and troubleshooting to minimize downtime and optimize performance

Manage vendor relationships, contracts, and service-level agreements related to supply chain technologies

Develop and manage budgets for supply chain IT projects and operations

Manage IT resources, timelines, and deliverables to ensure successful project outcomes

Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose

Participation in special projects and performs additional duties as required

Qualification

WMS implementationTMS implementationERP integrationProject managementCloud applicationsWarehouse automationLeadership skillsChange managementTeam buildingMicrosoft OfficePresentation skillsTime management

Required

Bachelor's degree in computer science, Business Administration, or related field, or equivalent experience required

Minimum of seven years of related IT experience, with at least three years in supply chain or logistics systems

Proven experience implementing and supporting WMS and TMS platforms or large complex Cloud Applications

Experience managing cross-functional IT teams

Minimum of five years' experience integrating various WMS, WCS, WES, or TMS software with ERP platforms (e.g., AS400, SAP, Blue Yonder/JDA, Manhattan, Fortna, or Autostore) required

Minimum of five years' experience warehouse controls or automation systems, WCS, WES, ASRS, or AMRs

Project management, Change Management Continual Improvement experience required

Strong understanding of warehousing and robotics technologies demonstrate clear ability of using software and to drive warehouse operations efficiencies

Strong leadership, management, strategic planning, and team-building skills

Ability to deliver presentations to department and executive leadership

Ability to design and implement complex system solutions

Strong working knowledge of software applications development methodology

Excellent time management and organizational skills

Proficiency in Microsoft Office software