Market Operations Director jobs in United States
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SALT Dental Partners · 3 weeks ago

Market Operations Director

SALT Dental Partners is dedicated to revolutionizing the dental industry through innovative marketing strategies. They are seeking a results-driven Regional Manager to lead and optimize operations across all offices in the Southern California markets, driving revenue growth and enhancing patient experience.

Health Care

Responsibilities

Serve as a strategic partner to the VP of Operations, proactively escalating market needs, risks, and opportunities across all supported offices
Provide direct operational support and guidance to Practice Managers and Partner Doctors, ensuring timely resolution of office-level challenges
Coach, mentor, and develop Practice Managers to drive performance, engagement, and long-term leadership growth
Partner with Talent Acquisition to support recruiting efforts for key clinical and administrative roles, ensuring consistent talent coverage across the market
Oversee onboarding and ongoing training programs to ensure employees are fully equipped to meet operational and clinical standards
Establish clear roles, expectations, and performance metrics to drive accountability and operational excellence
Lead the strategic execution and initial oversight of new service lines, including Orthodontics, Pediatrics, and Oral Surgery, across multiple dental offices
Collaborate with Finance to develop, manage, and track budgets for service line expansion, including staffing, equipment, and supply investments
Conduct routine operational reviews to assess patient flow, team performance, and overall efficiency across offices
Identify operational risks and implement proactive solutions to ensure continuity, compliance, and performance stability
Leverage staff and patient feedback to optimize workflows, resolve challenges, and elevate the overall patient experience
Monitor and analyze key performance indicators related to production and operational performance, delivering insights and recommendations to senior leadership
Provide hands-on leadership support within offices as needed, addressing staffing issues, scheduling challenges, and day-to-day operational needs
Ability to travel up to 50%
Other duties as assigned

Qualification

Multi-site operational managementStrategic planningProject managementDental practice familiarityTeam leadershipVerbal communicationWritten communication

Required

5+ years of multi-site operational management experience in dental settings
Bachelor's degree in Healthcare Administration, Business, or a related field
Strong project management, strategic planning, and team leadership skills
Ability to handle multiple sites and coordinate complex implementations
Maintain familiarity with dental practices and specialized services like Orthodontics, Pediatrics, Dentistry and Oral Surgery, including equipment requirements, patient workflows, and staffing needs
Excellent verbal and written communication skills, with the ability to interact effectively with clinical staff, administrative teams, and senior leadership
Ability to travel up to 50%

Preferred

Previous management experience within Orthodontics, Pediatrics, or Oral Surgery

Benefits

Competitive salary and performance-based incentives
Comprehensive benefits package (medical, dental, vision)
Opportunities for professional development and growth
Flexible work environment with multi-site travel
Health insurance
Retirement plan
Paid time off

Company

SALT Dental Partners

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SALT Dental Partners: A Partnership Organization for Pediatric Dentists, Orthodontists, Oral Surgeons, and Dentists We combine the advantages of private practice with the support of a true partnership structure to enhance your practice and preserve your brand.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-01-24Acquired

Leadership Team

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Dylan Bates
Chief Executive Officer
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J. Kolby Robinson
Co-Founder | Board Member
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Company data provided by crunchbase