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Ocean State Job Lot · 1 week ago

Retail Store Specialist - (Customer Service/Merchandising) - Part Time - New Store Opening!

Glen Burnie, MD

Full-time, Part-time

Onsite

New Grad, Entry Level

$16.25/hr - $17.25/hr

Ocean State Job Lot is a leading general merchandise retailer committed to delivering exceptional value and positive change in communities. The Store Specialist role is crucial in creating a positive customer experience through effective customer service, merchandising, and oversight of associates.

Human Resources

Responsibilities

Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment

Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions

Promote Company-wide customer initiatives (donations, loyalty programs, promotions)

Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines

Train and coordinate assigned associates, manage breaks according to policy and regulations

Communicate issues and improvement opportunities to store leadership

Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning

Handle daily damages and returns according to established procedures

Qualification

Customer serviceRetail merchandisingPoint-of-sale transactionsBasic math skillsVerbal communicationWritten communication

Required

Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required

Full-time associates in this role must have availability to work as needed by the business including nights and weekends

Must be 18 years of age or older

Preferred

Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred

Benefits

30% Associate Discount: Enjoy exclusive savings on our amazing products!

Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.

Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!

Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.

Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.

Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury ( •For Full Time Associates •).

Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Eligible for Referral Bonus: Help us find top talent and get rewarded for it!

Tuition Reimbursement: We invest in your growth and development by supporting your continuing education ( •For Full Time Associates •).

Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.

401K: Secure your financial future with our retirement savings plan.

OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!