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Sensei · 3 weeks ago

Housekeeping | Public Areas Attendant

Rancho Mirage, CA

Full-time

Onsite

New Grad, Entry Level

$22.28/hr - $22.28/hr

Sensei is a wellness-focused company founded by Dr. David Agus and Larry Ellison, aiming to empower guests towards greater wellbeing. The Public Area Attendant is responsible for maintaining the cleanliness of the resort's shared spaces while providing attentive guest service.

AgTechFitnessFood and BeverageHealth CareOrganic FoodWellness

Growth Opportunities

Responsibilities

Cleaning and servicing of Resort and Retreat common areas, according to Sensei’s established standards of procedures; common areas include, but are not limited to, restrooms, experience specialist desk, lobby, heart of house spaces, offices

Cleaning and straightening of guest corridors and common areas

Dusting and vacuuming of corridors; emptying trash, and cleaning of waste receptacles

Reporting all lost and found items to security or supervisors, with proper logging of when and where the item was found

Delivering guest request items

May include cleaning of kitchen area, refrigerators, coffee maker, cups, glassware, silverware, etc

Referencing and maintaining digital shift logs of all spaces serviced; Reporting any unusual circumstances to supervisors

Polishing and cleaning of furniture and fixtures, including elevators and staircases

Cleaning of rugs, carpets, walls, and upholstered furniture

Reporting any faulty equipment, supply needs, maintenance needs, safety hazards and other concerns immediately to your supervisor

Being courteous and helpful to resort guests, including reporting any guest requests or preferences to supervisor

Completing assigned tasks as outlined by supervisors, and in a timely manner

Organizing and cleaning of workstation and cart; replenishing supplies and equipment as needed before, during, and at the end of the shift

Ensuring the confidentiality and security of all guests

Perform all job duties In a safe manner and abide by all safety policies and procedures

Adhere to all company and departmental guidelines

Perform other tasks as requested by supervisor

Demonstrate warmth and sincerity in all interactions

Maintain a professional and welcoming demeanor in both verbal and nonverbal communication

Take ownership of all guest requests and be proactive in ensuring resolution as needed

Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed

Uphold Sensei values in daily practices

Successfully complete all training and certifications needed for the position

Ensure the confidentiality and security of all guests

Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor

Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers

Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner

Teamwork - Develop and promote teamwork and cooperation among co-workers

Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company

Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces

Other duties as assigned

Qualification

Hotel housekeeping experienceMulti-taskingAttention to detailCustomer serviceSafety complianceTeamwork

Required

Must be 18 years or older

Must be able to multi-task in a calm manner and on a timely basis, with attention to detail and follow-through

Must have attention to detail

Must be able to lift up to 50 pounds

Preferred

Previous experience in hotel housekeeping preferred

Previous hotel experience preferred

Benefits

Medical, dental, and vision insurance

401k and FSA plans

Wellness benefit

Employee events and recognition programs

Company

Sensei

Sensei is an evidenced-based company that develops technology and offers healthier living programs and services to help people find greater wellbeing.

Founded in 2017