Cincinnati Children's Office of Academic Affairs and Career Development · 2 months ago
HPC Systems Engineer I
Cincinnati, OH
Full-time
Onsite
New Grad, Entry Level
$59K/yr - $76K/yr
0+ years expCincinnati Children's Hospital Medical Center is dedicated to advancing research computing systems to improve pediatric care. The Systems Engineer I – HPC Engineer will support the design, integration, and operation of computing infrastructure for high-performance computing and large-scale data analysis, contributing to innovative healthcare solutions.
Hospital & Health Care
Responsibilities
Collaborate in the design, development, and implementation of new and enhanced application requests to meet organizational needs
Identify and allocate appropriate resources for small to mid-sized projects, ensuring effective execution
Act as a liaison between internal and external teams, facilitating communication on project-related issues and developments
Participate in the creation and management of detailed project plans, ensuring timelines and deliverables are met
Assess the scope and complexity of projects and contribute to project planning and resource allocation
Work cross-functionally with multiple teams to ensure project goals align with organizational priorities
Engage in analyzing, designing, implementing, and maintaining moderately complex systems that enhance clinical care and patient management
Participate in system testing, document outcomes, and contribute to the refinement of system functionality
Design and develop technical solutions to address operational challenges and system requirements
Prepare comprehensive user and technical documentation to support system deployment and usage
Analyze existing documentation and provide enhancements or corrections to improve clarity and accuracy
Follow the development lifecycle process, including operating procedures and documentation, to ensure the success of system solutions
Provide technical support and problem resolution for production and process issues, ensuring minimal disruption to operations
Troubleshoot and interpret error messages, identifying resources needed to resolve minor to mid-sized issues effectively
Utilize change control processes to implement system solutions and mitigate future issues
Serve as a resource for other departments, acting as a liaison between Cincinnati Children’s departments and Information Services
Contribute to departmental efforts aimed at improving customer satisfaction and operational efficiency
Monitor system performance to identify potential issues and support future development or feasibility studies
Participate in on-call support rotations, addressing incident resolution and problem determination during designated hours
Ensure exceptional end-user support, monitoring Service Level Agreements (SLAs) for incident management and resolving issues efficiently
Collaborate with other teams to ensure customer-centric incident management and issue resolution
Promote adherence to change management policies and procedures to enhance operational effectiveness
Exemplify excellent customer service behavior, including prompt and thorough follow-ups with customers
Uphold Cincinnati Children’s service standards (Courteous, Attentive, Respectful, Enthusiastic, and Safe - CARES) when interacting with clients and colleagues
Continuously develop knowledge and professional skills through cross-training, attending relevant literature, and participating in department meetings and vendor education
Foster and maintain positive relationships with internal teams and external partners
Motivate team members, encouraging collaboration and teamwork to achieve departmental goals
Prepare and deliver oral and written presentations on various topics related to technical initiatives
Conduct and participate in instructional seminars to improve knowledge-sharing within the department
Develop expertise in several Cincinnati Children's computer-based systems to enhance support capabilities
Qualification
Required
Bachelor's degree in a related field, or an equivalent combination of education and experience
0+ years of experience in a related job discipline, with a willingness to learn and grow in a technical support environment
Preferred
2+ years of experience in a related job discipline
HPC cluster experience: creating accounts, basic understanding of batch job systems, experience with basic job troubleshooting and building software modules
Experience with job schedulers like LSF or Slurm
Experience imaging and building RHEL based servers
Experience with Puppet/Satellite/Ansible or related config management tool
Experience configuring LDAP, DNS, Apache, networking, storage, services and logging on RHEL based systems. Experience troubleshooting issues with these systems
Basic server and data center hardware knowledge
Benefits
Medical coverage starting day one of employment.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for qualified positions
Benefits may vary based on FTE Status and Position Type
Company
Cincinnati Children's Office of Academic Affairs and Career Development
This is the official LinkedIn group for the Cincinnati Childrens Office of Academic Affairs and Career Development.
Cincinnati, Ohio, US
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase