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KPMG US · 4 hours ago

Manager, Performance Transformation (Insurance Sector Focus, Including MGAs)

New York, NY

Full-time

Hybrid

Mid, Senior Level

5+ years exp

KPMG is a leading advisory firm experiencing rapid growth in demand for its services. The Manager will develop strategic plans, implement cost take-out programs, and lead transformation initiatives within the insurance sector, focusing on improving operational efficiency and aligning client initiatives with strategic goals.

Financial Services

No H1B

Responsibilities

Develop enterprise wide and initiative specific strategic plans

Design and implement cost take-out programs across core insurance functions, including claims, underwriting, policy administration, and MGA oversight

Conduct operational diagnostics and benchmarking (e.g., loss adjustment expense, underwriting productivity, commission structures)

Lead transformation initiatives such as target operating models, core system modernization, automation of claims and underwriting workflows, and shared services optimization

Evaluate MGA performance and cost structures, including delegated authority compliance, commission models, and technology enablement

Partner with client leadership to align cost initiatives with strategic goals such as growth, compliance, and customer experience

Develop proprietary benchmarks and frameworks for insurance operational excellence, including MGA-specific metrics

Contribute to business development and thought leadership on cost transformation in insurance

Qualification

External consulting experienceOperational due diligencePerformance improvementProject/program managementStrategic cost managementChange managementBusiness acumenAnalytical skillsProblem solving

Required

Minimum of five years external consulting experience in a client-facing strategy discipline at a Big 4 firm, major strategy firm, or a boutique strategy firm, with a focus on private equity due diligence, operational due diligence, and performance improvement; additional relevant work experience, ideally within M&A Operations for a private equity or Fortune 100 firm is preferred

Bachelor's degree from an accredited college/university, preferably in Business Administration, Engineering, or other related field; Masters degree in Business Administration from an accredited college/university is preferred

Experience helping Financial Services firms conduct thorough analysis of potential acquisition targets, including assessing and executing operational due diligence and performance improvements; solid experience in project/program management, strategic cost management, operational improvement, customer profitability, discount optimization, organizational restructuring, change management and/or corporate turnarounds

Strong business acumen with deep analytical/problem solving skills and the ability to understand how business model decisions impact operating model design/execution across operations, technology, and organizational design

Ability and willingness to travel as necessary

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)