Apply on Employer Site

Builders FirstSource · 2 weeks ago

Sales Support Associate Inside Sales

Tallahassee, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Builders FirstSource is America’s largest supplier of building materials and services. The Sales Support Associate assists the Outside Sales team in selling building products and services, compiling customer leads, and managing customer interactions to enhance sales efforts.

Building MaterialManufacturingReal Estate

Responsibilities

Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources

Regularly travels throughout assigned territory with outside Sales Representative to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone

Displays or demonstrates product, using samples or catalog, and emphasizes salable features

Quotes prices and credit terms and prepares sales contracts for orders obtained

Estimates date of delivery to customer, based on knowledge of production and delivery schedules

Prepares reports of business transactions and keeps expense accounts

Tracks stock levels

Enters new customer data and other sales data for current customers into computer database

Investigates and resolves customer problems with deliveries

Attends trade shows

Qualification

Building materials experienceSales experienceOrder processing systemsSpreadsheet softwareWord processing softwareCustomer serviceProblem solvingTeamworkCommunication skillsStrategic thinking

Required

One year certificate from college or technical school; or three to six months related selling experience and/or training; or equivalent combination of education and experience

Ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions as needed

Ability to manage difficult or emotional customer situations and responds promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance

Ability to focus on solving conflict, listen to others without interrupting, and remain open to others' ideas and tries new things

Ability to succeed in a sales environment; Strives to meet and exceed sales goals; Understands customer needs; Handles objections well

Excellent written and verbal communication skills

Ability to succeed in a team environment

Knowledge and understanding of market and competition

Ability to apply strategic thinking - analyze market and competition, identify external threats and opportunities, and adapt strategy to changing conditions

Ability to approach others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Knowledge of order processing systems; Spreadsheet software and Word Processing software

Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds

Must be able to travel up to 20%