Lumen Technologies · 7 hours ago
Field Operations Engineer II
Albany, NY
Full-time
Onsite
Mid, Senior Level
$73K/yr - $97K/yr
7+ years expLumen Technologies is a company focused on connecting people, data, and applications to drive business growth. The Field Operations Engineer II role involves providing Tier II technical support for critical infrastructure equipment, ensuring operational integrity, and mentoring new engineers.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Provides Tier III support to field technicians and field management in stabilizing emergency situations and reducing the dependency on vendor support for issues that can be solved internally
Assists field technicians in reducing the dependency on vendor support for issues that can be solved internally
Participates as a subject matter expert on task forces or cross functional projects; advises departments on solutions for technical problems or barriers
Recommends solutions to increase network integrity and reliability through testing and evaluation
Assists program managers with maintenance schedules and evaluation of efficiency information
Provides mentoring for new hire engineers in the area of equipment types / function and troubleshooting. Mentoring will also include CITS processes
Policy development
Qualification
Required
7+ years of documented sound experience working with critical infrastructure, electrical and electronic systems (AC/DC power)
Must have recognized leadership skills, effective communication skills, be able to perform extremely complex technical task, lead teams, vendors, and contractors in projects/assignments/tasks major in scope and complexity
Ability to travel in short notice in order to provide hands on assistance with emergency situations. Travel is a requirement of the position
Effective verbal and written communication skills ensure specifications and expectations are being met
Maintain a positive attitude with internal customers and external parties
Strong working knowledge of Internet and computing skills
Provide guidance to team members
Valid driver's license and satisfactory driving record
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Dave Ward
EVP, CTO
Recent News
New Orleans CityBusiness
2025-12-31
2025-12-27
2025-12-17
Company data provided by crunchbase