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Woodforest National Bank · 2 weeks ago

Retail Market Manager - North Central IL

IL - Peru Walmart-01465307 Rte 251

Full-time

Onsite

Senior Level

6+ years exp

Woodforest National Bank is a privately owned bank recognized for its commitment to community service and employee ownership. The Retail Market Manager is responsible for leading retail branches to achieve profitability, sales, customer experience, compliance, and growth objectives while fostering a positive work environment and community engagement.

Banking

Responsibilities

Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives

Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the market

Conduct regular update and strategy meetings with direct reports and leadership teams

Must assign and manage teams across multiple locations, markets, regions, and/or states

Hire and train new team members on all aspects of delivering the Woodforest Experience

Provide senior level guidance and support to the branches regarding customer concerns, operational questions, risk management, and human resource issues

Proactively suggest, implement, and manage process improvements

Manage, develop and lead branch management teams; approve incentives, expense reports, and other personnel and compensation matters

Drive branch sales and performance and provide strategic direction focused on the continued growth and development of assigned branches within the market

Track and review daily market performance levels; compile summary reports and communicate standings; develop and direct an action plan for improvement areas

Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing efforts, successful implementation of new products and services, and to develop and maintain strong professional relationships with branch employees and host retail partners

Promote community development and serve in the communities serviced by the market

Perform other job-related duties or special projects as assigned

Qualification

Sales managementBanking managementCustomer serviceMicrosoft OfficeLeadership skillsRelationship managementBusiness developmentProblem solvingOrganizational skillsCommunication skills

Required

6 years of sales management experience with 6 years of banking management experience

OR 6 years of sales management experience with 2 years of Woodforest Branch Manager's experience

OR a Bachelor's degree and 4 years of progressively more responsible bank operations and sales management experience

Experience managing multiple work sites is helpful

5 years of sales and personnel management experience required

Individuals with this level of experience are typically responsible and accountable for all sales, service, and operational goals and expectations as well as for all personnel and employment decisions at a given branch/location

Individuals with this level of experience typically report to regional management and operate without direct daily supervision

Must be positive and engaging

High School Diploma or equivalent required

Full-Time work status

Responsible and accountable for all personnel and employment decisions for assigned market area

Up to 75% travel expected

Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs