Master•Care, Inc. · 3 weeks ago
Accounting Customer Service
Sacramento, CA
Full-time
Onsite
New Grad, Entry Level
$24/hr - $26/hrMaster•Care, Inc. is a Managed Services Organization (MSO) created to bridge medical and non-medical services under California’s new CalAIM program. The Accounting Customer Service Assistant plays a crucial role in ensuring customer satisfaction by providing support related to billing, account inquiries, and financial transactions.
Health Care
Responsibilities
Respond to customer inquiries via phone, email, or chat regarding billing and account issues
Process payments and refunds accurately and efficiently
Maintain and update customer records in the accounting system
Assist in resolving discrepancies and provide solutions to customer concerns
Collaborate with the accounting department to ensure accurate financial reporting
Qualification
Required
High school diploma or equivalent
Previous experience in customer service and accounting roles
Excellent communication and interpersonal skills
Proficiency in accounting software and Microsoft Office Suite
Strong organizational skills and attention to detail
Preferred
Degree or equivalent experience or certification in accounting or finance preferred
QuickBooks or other similar accounting software experience
Benefits
Incentives
Medical, Dental, Vision, Life, 401K, and PTO
All business mileage and expenses are reimbursed
Company
Master•Care, Inc.
Master•Care, Inc. is a health care.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Debra Draves
President and CEO
Kathleen Inocelda
COO
Company data provided by crunchbase