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DriveTime · 1 week ago

Document Control Coordinator

Mesa, AZ

Contract

Onsite

Entry Level

1+ years exp

DriveTime is a leading financial servicing provider that focuses on creating a strong path to vehicle ownership for customers. The Document Control Coordinator will be responsible for maintaining original contracts, titles, and title applications, while ensuring the flow of documents is managed effectively and internal departments' needs are met.

AutomotiveFinancial ServicesSales Automation

Responsibilities

Verify and service titles, distribute documents to correct departments and ultimately the return of the documents to the customer or outside vendor at the time the loan is completed

Work closely with internal department to meet their document processing needs

Ensure guidelines for securing loans are consistently being met

Manage the flow of documents in the right direction from one point to another promptly

Review and update account information as it pertains to documents sent and received

Maintain on-site and off-site storage documents

Mailing and shipping of documents or other materials

Work with multiple databases

Handle incoming calls and make outbound calls to/from customers and third-party vendors

Make contact and maintain relationships with DriveTime dealerships

Research state and county guidelines and policies about title inquiries

Performs other related duties as assigned

Qualification

Document managementCustomer serviceData entryCommunication skillsAgility in fast-paced environmentProblem solvingTeam collaborationAttention to detail

Required

High School Diploma or GED required

Must be comfortable working on site and have availability weekdays from 7am-4pm

1 year of professional experience including administrative, data entry, customer service, sales and/or retail industry; financial services or titles experience preferred

Excellent verbal and written communication skills

A mind for the details

Agile in a fast-paced environment

Plays well with others

Passionate and goal-oriented

Fantastic problem solver

Preferred

financial services or titles experience preferred

Benefits

Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.

Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!

Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!