Life Equity Loan Support Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Busey · 2 weeks ago

Life Equity Loan Support Specialist

Busey is a financial institution that is seeking a Life Equity Loan Support Specialist. This role involves providing customer service support during loan origination and post-closing, assisting the Life Equity Loan team with documentation, and ensuring effective communication with customers and insurance carriers.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Assist the Life Equity Loan team through the application and documentation process: send, receive, review, and upload loan documentation
Monitor annual reviews and request values from insurance carriers to submit to Post Closing Review
Answer inbound calls on the LEL main phone line, resolving customer inquiries
Monitor LEL team inbox and provide timely and effective responses to customer needs
Submit assignments to the insurance carrier and monitor receipt
Assist in sorting daily mail for the Life Equity Loan team
Send and receive standing ACH and wire forms
Work with Life Equity Loan team to ensure the proper hold is placed on the collateral
Perform additional LEL support duties as need arises

Qualification

Banking experienceMicrosoft OfficeOral communicationWritten communicationProblem-solving

Required

Strong oral and written communication skills
Maintain visual attention and mental concentration for extended periods of time
Perform duties and make decisions under frequent time pressures
Take initiative, be creative, flexible, and can adapt to a changing environment
Take independent action for timely resolution to issues as they arise
Requires Associate's degree or equivalent experience in related field
Requires 2 or more years of banking experience
Requires knowledge of Microsoft Office

Preferred

Bachelor's Degree

Benefits

401(k) match
Profit sharing
Employee stock purchase plan
Paid time off
Medical
Dental
Vision
Company-paid life insurance
Long-term disability
Supplemental voluntary life insurance
Short-term and long-term disability
Wellness incentives
Employee assistance program
Pre-tax health savings accounts
Flexible spending accounts

Company

Busey

twittertwittertwitter
company-logo
Busey is a financial company that offers wealth management, banking, brokerage, and mortgage services.

Funding

Current Stage
Public Company
Total Funding
$200M
2025-05-14Post Ipo Equity· $200M
2001-06-14IPO

Leadership Team

leader-logo
Christopher Chan
Chief Financial Officer
linkedin
Company data provided by crunchbase