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Sioux Falls Ford Inc · 2 weeks ago

Service Technician Class C

Sioux Falls, SD

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Sioux Falls Ford Inc is a dealership seeking a Service Technician Class C. The role involves performing vehicle repairs and inspections with minimal supervision, diagnosing issues based on customer complaints, and ensuring quality service in accordance with dealership standards.

Automotive

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

Diagnoses vehicle problems based on customer complaints and inspection

Communicates with parts department to obtain needed parts

Saves and tags parts of the job if under warranty or if requested by the customer

Examines assigned vehicle to determine if further safety or service work is required or recommended

Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time

Documents all work performed and recommended on the repair order

Road tests vehicles

Participates in manufacturer-sponsored training programs, schools, and events

Keeps abreast of manufacturer technical bulletins

Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list

Installs optional equipment specified by the customer or dealer

Reports machinery defects or malfunctions to the Shop Foreman

Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle

Keeps shop area neat and clean

Follows the Fixed Right the First Time (FRFT) philosophy

Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc

Operates all tools and equipment in a safe manner

Reports any safety issues immediately to management

Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers

Other duties may be assigned

Qualification

Mechanical knowledgeTroubleshootingTechnologyReading ComprehensionValid driver’s licenseSpeakingProblem SensitivityNumber FacilityActive Listening

Required

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

Diagnoses vehicle problems based on customer complaints and inspection

Communicates with parts department to obtain needed parts

Saves and tags parts of the job if under warranty or if requested by the customer

Examines assigned vehicle to determine if further safety or service work is required or recommended

Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time

Documents all work performed and recommended on the repair order

Road tests vehicles

Participates in manufacturer-sponsored training programs, schools, and events

Keeps abreast of manufacturer technical bulletins

Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list

Installs optional equipment specified by the customer or dealer

Reports machinery defects or malfunctions to the Shop Foreman

Ensures that customers' cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle

Keeps shop area neat and clean

Follows the Fixed Right the First Time (FRFT) philosophy

Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc

Operates all tools and equipment in a safe manner

Reports any safety issues immediately to management

Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers

Troubleshooting - Determining causes of operating errors and deciding what to do about it

Reading Comprehension - Understanding written sentences and paragraphs in work-related documents

Writing - Communicating effectively in writing as appropriate for the needs of the audience

Speaking - Talking to others to convey information effectively

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem

Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly

Valid driver's license

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Associate's degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience