Baptist Health System ยท 1 week ago
Patient Service Representative PRN Orthopedic Performance Institute
San Antonio, TX
Full-time
Onsite
Entry Level
2+ years expBaptist Health System is dedicated to patient-centered care and is seeking a Patient Service Representative to join their collaborative team. This role involves greeting patients, managing appointments, collecting patient information, and ensuring a smooth front office process in a physician practice.
FitnessHealth CareHealth DiagnosticsHospitalRehabilitation
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges. Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal
Qualification
Required
High school diploma/GED required
Two years of customer service experience, preferably in a medical office setting
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges. Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal
Preferred
Completion of medical office assistant program
Prefer healthcare management/administration certification
Benefits
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Company
Baptist Health System
Baptist Health System is a hospital that practices in emergency care, neuroscience, cardiovascular, physical therapy, and orthopedics areas.
5001-10000 employees
H1B Sponsorship
Baptist Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (3)
2022 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Bill Waechter
CEO - North Central Baptist Hospital
Graham Reeve, MBA
President and Chief Executive Officer
Company data provided by crunchbase