Customer Service Rep jobs in United States
cer-icon
Apply on Employer Site
company-logo

Lincare ยท 1 day ago

Customer Service Rep

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Lincare is a company focused on providing customer service solutions, and they are seeking a Customer Service Representative to communicate with customers for various purposes. The role involves answering questions, resolving problems, and supporting compliance with physician direction.

Health CareHealth DiagnosticsMedical

Responsibilities

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records

Qualification

Customer communicationProblem resolutionRecord keepingCustomer educationDemographic verification

Required

Communicates with customers for the purposes of answering questions
Resolves problems
Determines ongoing and additional product/service needs
Supports compliance to physician direction
Communicates with customers via inbound and outbound manual calls
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records

Preferred

COULD GO REMOTE

Company

Lincare

twittertwitter
Glassdoor2.5
company-logo
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
dateFounded in 1990
location
Clearwater, Florida, USA
people-size10001+ employees
web-link
http://www.lincare.com

Funding

Current Stage
Public Company
Total Funding
unknown
2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity

Leadership Team

leader-logo
Amy Q.
Human Resources Business Partner
linkedin
leader-logo
Brian Nannie
Chief Data Officer
linkedin

Recent News

Biz-Effective INC
Centrical Announces 2025 Customer SELECT Award Winners
2025-12-02
PR Newswire
The Piacentile Law Firm Announces $25.5 Million Settlement To Be Paid By Lincare Inc. For Fraudulent Billing Practices
2024-04-10
Law360
Lincare To Pay $25.5M To Settle FCA, Anti-Kickback Litigation
2024-04-10
Company data provided by crunchbase