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Bristol Hospital and Health Care Group, Inc. · 1 month ago

Administrative Support Associate/FT 36 hours per week/days/EOW

Bristol, CT, USA

Full-time

Onsite

New Grad, Entry Level

Bristol Hospital and Health Care Group, Inc. is dedicated to providing compassionate, quality care to their community. They are seeking an Administrative Support Associate to perform clerical and administrative duties in a patient care area, ensuring smooth operations and effective communication between patients, families, and healthcare staff.

Health CareHospitalMedicalNon ProfitPrimary and Urgent Care

Responsibilities

Assists in the effective operation of the unit

Performs various receptionist, recording, filing and other related clerical support duties requiring the use of medical terminology at an assigned patient care area, or as a floater

Assists in coordinating paperwork, traffic flow and unit activity. Picks up and delivers materials and equipment to other units and departments

Maintains adequate levels of unit supplies for assigned areas

Answers telephone and responder system; takes and relays messages

Ensures flow of communications (i.e. locates individuals)

Maintains accurate collection of data

Checks new admissions to see that all identification and medical record materials are complete and in order

Prepares patient medical record for transfer. Follows established procedures at discharge and obtains appropriate signatures as required

Enters admission, transfer and discharge data into Patient Information System. Checks to insure that all required information has been entered, and that all forms have been properly completed in a timely manner

Accurately updates daily charges

Processes and routes a variety of patient record materials to insure all hospital and mandated requirements are met

Scans relevant patient documents in real time

Regularly reviews patient record in order to insure current information

Gathers and organizes necessary paperwork for transfers to a higher level of care

Maintains chart order

Performs any clerical/administrative tasks delegated by the Operations Manager/Supervisor

Assists with data collection related to Quality Assurance and other unit statistics

Assists Education and Human Resource Development Department with orientation of new employees as directed

Supports medical staff in obtaining patient and system information

Greets and gives routine assistance to visitors, family members, physicians and the public as needed

Procures equipment requested by professional personnel

Checks and requisitions items to insure adequate supply, based on patient needs and established Materials Management guidelines (e.g. special orders)

Communicates with appropriate departments regarding patient needs

Transports patients and/or patient care material

Responds to customer questions, concerns, etc. or refers to appropriate resource for resolution

Assists patient/family requests for items

Assists in lifting and moving patients on and off stretches, out of chairs, onto commodes, etc

Answers patient call lights

Supports unit communication by assigning portable phones to staff

Assists in the completion of patient property records

Set up follow up appointments with patient/family input

Qualification

Clerical experienceMedical terminologyExcel proficiencyScheduling knowledgeData entry skillsCustomer service skillsInterpersonal skillsCommunication skillsOrganizational skills