Voda Cleaning & Restoration ยท 2 weeks ago
Office Administrator / Office Manager
Voda Cleaning & Restoration is a growing Cleaning & Restoration home services business seeking a highly organized Office Administrator / Office Manager to oversee daily office operations. This role is critical to keeping the business organized, customers satisfied, and technicians operating efficiently.
Consumer Services
Responsibilities
Answer incoming phone calls and respond to customer inquiries
Schedule jobs and coordinate technician calendars and daily routes
Follow up with incoming leads to book jobs
Follow up with existing customers to ensure satisfaction
Coordinate technician schedules and serve as the communication hub
Attend a weekly in-person business networking event
Create and manage email marketing campaigns
Maintain relationships with vendors (insurance, SEO, lead generation, etc.)
Generate weekly and monthly KPI and financial reports
Run weekly payroll accurately and on time
Develop and maintain SOPs and internal documentation
Manage general back-office administrative tasks
Qualification
Required
A minimum of high-school diploma, preferably an Associate's or Bachelor's degree
Experience in office administration or office management
Strong organizational and time-management skills
Excellent written and verbal communication skills
Comfortable managing multiple priorities
Experience with CRMs, scheduling software, and email marketing tools
Familiarity with payroll and reporting
Self-motivated, dependable, and detail-oriented
Benefits
Bonus based on performance
Opportunity for advancement
Profit sharing
Company
Voda Cleaning & Restoration
Voda Cleaning & Restoration is elevating the standards of cleaning & restoration across the nation.