United Water Restoration Long Island · 3 weeks ago
Restoration Project Manager
Farmingdale, NY
Full-time
Onsite
Mid, Senior Level
$68K/yr - $75K/yr
3+ years expUnited Water Restoration Long Island is a property damage mitigation service industry disruptor, providing 24/7 restorative solutions. The Project Manager plays a critical role in driving exceptional client experiences while ensuring restoration projects are executed efficiently and profitably, focusing on client satisfaction and collaboration.
Construction
Responsibilities
Conversion of Job Leads into Memorable 5-Star Experiences!
Responding promptly to urgent property damage calls, ensuring 24/7 availability for clients
Providing solutions based on Client needs and long term goals
Building and nurturing trusted client relationships, clearly communicating the value of services and demonstrating who UWRG is and what we do
Ensuring client satisfaction throughout the project lifecycle, striving to create positive, lasting impressions that translate into 5-star reviews
Extreme Ownership for Crushing Revenue Goals!
Maintaining detailed, real-time documentation of project scope, progress, and client interactions
Maximizing opportunities for additional phases of work (contents, asbestos abatement, rebuilds, etc.), that adds value to the Clients’ experience
Managing Client expectations and ensuring projects are delivered on target
Preparing, justifying, and defending invoices with insurance carriers while advocating for Clients and stakeholders
Building a Culture of Effective & Positive Collaboration!
Providing guidance and expertise to fellow Project Managers when needed, fostering a collaborative and supportive work environment
Promoting collaboration, accountability, and continuous learning across all levels of the organization
Qualification
Required
Incredible selling ability reflected in a strong closing ratio
3+ years of experience in project management, preferably within the restoration, construction, or related industries
Strong knowledge of restoration processes, insurance claims handling, and industry standards
Exceptional organizational and documentation skills with keen attention to detail
Proven ability to manage multiple projects with urgency while dealing with tight deadlines
Excellent communication and relationship-building skills with clients, stakeholders, team members, and partners
Demonstrated leadership ability with experience in coaching and mentoring teams
Availability to respond to urgent situations outside of standard business hours (on-call rotation required)
Must have a valid drivers license and reliable transportation 24/7
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Company
United Water Restoration Long Island
We eat mold sandwiches, suck up sewage, and help restore your property with tenderness and efficiency.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Phil DePaul
Chief Executive Officer
Company data provided by crunchbase