Massage Envy · 2 weeks ago
Front Desk Sales & Customer Service Associate
Grandview Heights, OH
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrMassage Envy is a national franchisor of independently owned and operated franchised locations, and they are seeking a Sales Associate to drive sales and create memorable customer experiences. This role involves actively promoting services, building relationships with clients, and achieving sales targets in a fast-paced environment.
Health Wellness & Fitness
Responsibilities
Drive Sales Success : Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets
Engage and Persuade : Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions
Build Relationships : Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business
Close Deals : Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach
Manage Sales Operations : Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area
Compete and Win : Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance
Stay Productive : Maintain a time management plan to stay focused and maximize sales opportunities throughout the day
Uphold Our Brand : Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere
Team Collaboration : Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table
Daily Excellence : Complete regular cleaning checklists to ensure a pristine environment
Qualification
Required
A persuasive, outgoing personality who loves engaging with people and influencing decisions
A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets
Strong communication and relationship-building skills to connect with clients and close sales
Confidence in a fast-paced, dynamic environment where you can take initiative and drive results
Organizational skills to juggle multiple tasks while keeping sales at the forefront
Passion for wellness and a belief in the value of Massage Envy Hilliard services
Ability to stand for extended periods and maintain a professional, energetic presence
Preferred
Previous sales experience is a plus, but we're looking for drive and personality above all!
Benefits
Employer-paid telehealth and dental/vision for a small cost
Matching 401(k) up to 4%
Paid time off for full time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work/life balance, this does include working nights and weekends
In-depth product and service training
A free massage, skincare or stretch service each month
30% off all products
Company
Massage Envy
Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Haycock
Co-Founder
Paul Malek
Chief Financial Officer
Recent News
The Arizona Republic
2023-10-24
2023-10-02
2023-09-01
Company data provided by crunchbase