JPMorganChase · 2 weeks ago
Loan Servicing Specialist III
Chicago, IL
Full-time
Onsite
Mid Level
$23/hr - $32/hrJPMorganChase is one of the oldest financial institutions and a leader in investment banking and financial services. The Loan Servicing Specialist III is responsible for processing complex loan transactions and managing a loan portfolio, ensuring timely and accurate servicing activities while engaging with stakeholders to resolve issues.
Asset ManagementBankingFinancial Services
Responsibilities
Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions in line with established protocols
Manage and monitor assigned loan portfolio, ensuring timely and accurate servicing activities such as funding, re-pricings, and payments
Engage with internal and external stakeholders, providing clear and concise communication to address queries and resolve routine issues
Apply critical thinking to identify potential conflicts of interest within loan servicing tasks, and facilitate discussions to reach mutually beneficial solutions
Contribute to the team's efficiency by organizing and prioritizing tasks, ensuring adherence to deadlines and maintaining quality under tight timelines
Qualification
Required
Baseline knowledge or equivalent expertise in loan servicing operations, including understanding of loan documents and related procedures
Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating solutions in a business setting
Proven skills in critical thinking, with the ability to organize, compare, and evaluate various aspects of loan servicing tasks
Experience in stakeholder management, with the ability to establish productive working relationships with internal and external clients
Proficiency in time management and organization, with a track record of efficiently managing multiple tasks and achieving goals effectively
Preferred
Flexibility and adaptability in adjusting to changing conditions and priorities, maintaining a positive and optimistic outlook during periods of change
Proficiency in utilizing continuous improvement and process automation to optimize lending workflows and enhance operational efficiency
Strong teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative for the good of the team
Demonstrated interpersonal relationship skills, with a willingness to learn, receive direction, and ask well-thought-out questions to enhance understanding and performance
Excellent client service focus, dedicated to enhancing client satisfaction and service delivery through effective communication and support
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
Company data provided by crunchbase