S&P Global · 1 week ago
Business Analytics & Support Specialist Automotive (Mobility)
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
3+ years expS&P Global is a leading provider of automotive data solutions, and they are seeking a Business Analytics & Support Specialist to act as a strategic liaison between clients and the company. This role involves leveraging data solutions to provide actionable insights, support client training, and enhance the customer experience in the automotive sector.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
Responsibilities
Serve as the primary client contact for S&P Global automotive data solutions, guiding clients in using our tools and data effectively for their business needs
Deliver high-quality customer support, troubleshooting client issues, and providing expert guidance on data access, interpretation, and application
Train clients—both in group and one-on-one settings—on the use of S&P Global data tools and solutions, ensuring they are comfortable, confident, and successful in using our products
Act as a subject matter expert on S&P Global’s automotive data and software tools, able to answer client questions and provide tailored recommendations
Conduct automotive data analysis, reporting, and ad hoc investigations to support specific client objectives and provide proactive business insights
Perform quality control (QC) checks on client data outputs, ensuring accuracy, completeness, and alignment with client specifications
Collaborate with internal teams (account, product, and support) to address client feedback, resolve issues, and communicate client needs for future product enhancements
Proactively monitor client usage and engagement, offering support and additional training as needed to drive client success and satisfaction
Maintain thorough knowledge of S&P Global products and applications relevant to assigned clients
Communicate the “Voice of Customer” to internal teams, ensuring client retention and continuous improvement of our solutions
Document best practices and client success stories to support knowledge sharing across teams
Qualification
Required
Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing
3–6 years of automotive industry analytics experience in marketing, sales, analytics, or consulting
Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse audiences
Strong customer service mindset, striving to exceed client expectations at every interaction
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to analyze data, develop actionable insights, and craft compelling data stories
Creative skills to design visually impactful and informative data presentations
Automotive industry experience is required; familiarity with OEMs is a plus
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
10001+ employees
H1B Sponsorship
S&P Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (26)
2023 (30)
2022 (38)
2021 (46)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Chief Financial Officer Market Intelligence
Recent News
2026-01-07
The Motley Fool
2026-01-06
2026-01-05
Company data provided by crunchbase