Confidential Careers · 3 weeks ago
Automotive Business Development Representative/ Service Concierge
Greenwich, CT
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrConfidential company is seeking an Automotive Business Development Representative/Customer Concierge to handle the dealership's business development efforts. The role involves making service appointments, confirming them, and engaging with customers to enhance their loyalty and satisfaction.
Human ResourcesRecruiting
Responsibilities
Make service appointments for customers
Complete customer appointment confirmations by phone / text / email
Contact no-show appointments for re-booking
Utilize customer lead lists to contact customers to discuss their vehicle maintenance needs and book appointments to complete work
Outreach to customers who have placed parts orders to schedule installation
Assisting with front-desk reception
Filing/Scanning
Orchestrating customer check-out and processing payment
Completing customer rental car / loaner car agreements
Qualification
Required
Working knowledge of the dealership management system (DMS) is critical
Outstanding customer service skills are imperative, including strong telephone skills
Organizational skills and a willingness to pitch in and be a true team player within all dealership departments
Working knowledge of Microsoft 365
Valid and clean drivers license
Preferred
Prior experience with dealership management system (DMS) is preferred
Bilingual skills are a plus
Benefits
401(k)
Health insurance
Paid time off
Company
Confidential Careers
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Founded in 2024
2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase