PGA National Resort · 1 month ago
Revenue Analyst
Palm Beach Gardens, FL, US
Full-time
Onsite
Entry, Mid Level
2+ years expPGA National Resort is seeking a results-driven and analytical Hotel Revenue Analyst with a strong background in pricing strategy and revenue optimization. The role involves supporting the Director of Revenue Management in developing strategic plans to maximize room revenue and profitability while analyzing market trends and generating actionable insights.
GolfManagement ConsultingResortsSportsWellness
Responsibilities
Build and manage special rate plans according to established revenue management guidelines for group bookings upon receipt of recaps from Sales Managers
Update, process, generate and distribute daily, weekly and monthly revenue management reports and enter data into various systems, including Excel
Develop new reports, as needed, to assist in preparation for the revenue management meetings or data analysis
Maintain historical statistical data from all distribution channels
Analyze and present accurate picture of trends, demand and market conditions
Accurately prepare and distribute daily and weekly occupancy forecasts
Maintain and enter accurate rate and demand information in various systems
Create and manage group masters for newly created Rate codes, Rate plans, SRPs in Revenue Management System, set up billing methods & charge routing controls, & pre-authorize credit card guarantee prior to group arrivals
Monitor group cut-off dates. As cut-off dates approach, alert DORM & sales managers if group reservations are missing
Perform 14-day window audit of blocked inventory in systems ensuring all unused blocked inventory has been released
Assist DOS & DORM to catch & resolve group forecast discrepancies by balancing PMS and the sales system weekly. Alert DRM & sales managers if any recaps are missing for definite groups in Delphi
Support DORM in managing the rolling 52-week inventory
Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert DRM to emerging trends
Assist DORM in optimizing the hotel revenue stream and generating positive index against competing hotels in the marketplace
Understand the competition and make recommendations to help the hotel management team respond accordingly
Process on-property transient reservation for VIP guests, preferred account clients, etc., as directed by the GM/AGM, DOS & DRM
Support Reservations Agent in making reservations for contract-based business (ie: crew, wholesale, FIT)
Fully understand hotel product and operations processes
Interact effectively with colleagues and hotel guests
Provide administrative support for the Revenue & Reservations Department
Qualification
Required
2 to 3 years in revenue management, market planning or financial analysis
Proficient in Microsoft Office Applications -Excel, PPT, Word
Must have the ability to communicate in English
Self-starting personality with an even-tempered disposition
Analytical and technical skill required
Forecasting and creative revenue management abilities needed
Yield management skill required to evaluate business trends and communicate recommendations to property team to take full advantage of revenue maximization
Excellent verbal communication skills
Service skills including etiquette and ability to work with the public
Knowledge of communications skills, organization skills, ability to deal with diverse clientele, good penmanship
Ability to apply commonsense understanding to carry out detailed written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Ability to communicate and work well with fellow employees and other departments
Maintain a presentable appearance, behavior and manner at all times
Ability to process administrative work
Ability to manage multiple tasks effectively
Company
PGA National Resort
Palm Beach style meets breathtaking amenities at the crown jewel PGA National Resort, newly reopened and completely redesigned.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Giambalvo, CASE, DES
Account Director - Global Association Sales (Remote DC Office)
Recent News
CW33 Dallas / Ft. Worth
2024-02-02
Company data provided by crunchbase