LendingUSA · 1 month ago
Loan Coordinator
United States
Full-time
Remote
Mid Level
$37K/yr - $44K/yr
3+ years expLendingUSA is a fintech company that provides smart financing solutions at important moments in life. The Loan Coordinator will act as a bridge between clients, internal staff, and merchants, ensuring loan applications move smoothly from start to finish while delivering excellent customer service.
CreditFinanceFinancial ServicesFinTechPaymentsPersonal FinancePoint of Sale
Responsibilities
Contact consumers to assist with application submission
Collect additional information and/or documentation needed to extend loan offers
Efficiently follow up on all assigned loan applications in a timely manner
Meet monthly performance goals and minimums as set by management
Perform accurate and extensive data entry, including detailed customer communication notes
Communicate with internal staff, borrowers, merchants, and other agents to resolve closing issues
Manage inbound and outbound phone calls and emails, averaging 90+ calls per day
Complete all required compliance training and stay current on regulatory policies and procedures
Perform other duties as assigned by the company
Qualification
Required
Minimum of 3 years of experience in consumer financing, loan processing, and/or sales
Solid understanding of lending principles: loan processing, underwriting, credit review, and compliance
Strong verbal and written communication skills
Ability to multitask and manage multiple loan approvals simultaneously
Excellent phone presence and customer service abilities
Detail-oriented, organized, and adaptable to change
Proficient in Microsoft Office (Excel, Outlook, Word)
Strong time management and goal-oriented mindset
Proven ability to build and maintain effective relationships with diverse individuals
Preferred
Background in debt settlement is a plus (not required)
Benefits
Medical, dental, and vision insurance
Life Insurance
401(k) with Company match
Paid parental leave
8 Paid Company Holidays
Company
LendingUSA
Provides Point-of-Sale merchant financing solutions serving specialty niche markets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$760MKey Investors
Atalaya CapitalCredit SuisseCapitalSource
2021-07-28Debt Financing· $200M
2020-09-03Debt Financing· $200M
2019-10-21Debt Financing· $250M
Leadership Team
Johannes Haze
Co-Founder
Company data provided by crunchbase