New York City Department of Consumer and Worker Protection · 21 hours ago
Human Capital Manager
NYC Metro Area
Full-time
Hybrid
Mid, Senior Level
$63K/yr - $80K/yr
2+ years expThe New York City Department of Consumer and Worker Protection (DCWP) is seeking a dynamic Human Capital Manager to lead the Recruitment and On-Boarding team. This role involves managing recruitment processes, promoting equitable hiring practices, and building partnerships to create a diverse workforce across NYC communities.
Government Administration
No H1B
Responsibilities
Lead and manage the daily operations of the Recruitment and On-Boarding Unit, ensuring all processes align with civil service regulations, DCWP protocols, and applicable employment laws
Act as the Agency’s representative at community job fairs, career expos, and hiring events to promote job openings and share information about DCWP’s mission and services
Build and maintain outreach partnerships with schools, nonprofits, community-based organizations, and professional associations to cultivate a broad and inclusive applicant pool
Promote civil service exams and job postings to the community through digital outreach, printed materials, in-person events, and community briefings
Partner with the Office of DEIA to integrate equity-focused strategies into the recruitment process and ensure hiring practices are inclusive and accessible
Oversee and actively manage the Agency’s LinkedIn Recruiter platform to source, engage, and track prospective candidates
Provide ongoing support and regular communication to division hiring managers, offering status updates on candidate pipelines, recruitment timelines, and onboarding progress
Oversee all aspects of full-cycle recruitment including job posting creation, approvals, NYCAPS/eHire processing, candidate outreach, scheduling, and onboarding coordination
Lead recruitment for special program roles such as interns, Tobacco 21 aides, temps, volunteers, and consultants, ensuring compliance with internal policies and program goals
Maintain recruitment protocols and internal procedures, ensuring they are accurate, current, and responsive to audit recommendations and operational needs
Monitor and report on recruitment performance metrics; analyze trends and develop strategies to improve outreach efforts and recruitment outcomes
Qualification
Required
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above
Preferred
Experience managing full-cycle recruitment and onboarding in a public sector or civil service environment, with strong knowledge of NYCAPS/eHire and DCAS processes
Demonstrated ability to lead community outreach and build recruitment partnerships with educational institutions, nonprofits, and local organizations
Familiarity with DEIA principles and experience implementing inclusive hiring strategies
Proficiency with digital recruitment tools, including LinkedIn Recruiter, and sourcing candidates through online platforms and social media
Strong leadership, communication, and organizational skills, with the ability to supervise staff, manage competing priorities, and deliver high-quality results under tight deadlines
Company
New York City Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase