New York City Department of Consumer and Worker Protection · 1 day ago
Human Capital Manager
The New York City Department of Consumer and Worker Protection (DCWP) is dedicated to enhancing the economic lives of New Yorkers through equitable enforcement and access to resources. They are seeking a Human Capital Manager to lead the Recruitment and On-Boarding team, focusing on building a diverse workforce and promoting equitable hiring practices in collaboration with various community organizations.
Government Administration
Responsibilities
Lead and manage the daily operations of the Recruitment and On-Boarding Unit, ensuring all processes align with civil service regulations, DCWP protocols, and applicable employment laws
Act as the Agency’s representative at community job fairs, career expos, and hiring events to promote job openings and share information about DCWP’s mission and services
Build and maintain outreach partnerships with schools, nonprofits, community-based organizations, and professional associations to cultivate a broad and inclusive applicant pool
Promote civil service exams and job postings to the community through digital outreach, printed materials, in-person events, and community briefings
Partner with the Office of DEIA to integrate equity-focused strategies into the recruitment process and ensure hiring practices are inclusive and accessible
Oversee and actively manage the Agency’s LinkedIn Recruiter platform to source, engage, and track prospective candidates
Provide ongoing support and regular communication to division hiring managers, offering status updates on candidate pipelines, recruitment timelines, and onboarding progress
Oversee all aspects of full-cycle recruitment including job posting creation, approvals, NYCAPS/eHire processing, candidate outreach, scheduling, and onboarding coordination
Lead recruitment for special program roles such as interns, Tobacco 21 aides, temps, volunteers, and consultants, ensuring compliance with internal policies and program goals
Maintain recruitment protocols and internal procedures, ensuring they are accurate, current, and responsive to audit recommendations and operational needs
Monitor and report on recruitment performance metrics; analyze trends and develop strategies to improve outreach efforts and recruitment outcomes
Qualification
Required
Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above
Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above
Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years
This position is also open to qualified persons with a disability who are eligible for the 55-a Program
New York City residency is generally required within 90 days of appointment
Benefits
Public Service Loan Forgiveness
Company
New York City Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Funding
Current Stage
Growth StageCompany data provided by crunchbase