Associate Director of Sales and Marketing jobs in United States
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Concord Hospitality Enterprises · 3 weeks ago

Associate Director of Sales and Marketing

positionMiami, FL
timeFull-time
remoteOnsite
seniorityLead/Staff

Concord Hospitality Enterprises is seeking an Associate Director of Sales and Marketing to provide exceptional customer service and lead their sales and catering team. The role involves maintaining existing accounts, developing new business, and collaborating with various departments to achieve revenue goals.

HospitalityTourism
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H1B Sponsor Likelynote

Responsibilities

Provide the highest levels of customer service to internal partners and external clients at all times, and set the example and tone of interactions for immediate team and hotel staff
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Set the example for the sales and catering team
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your Regional VPS, and your General Manager
Become familiar with hotel’s annual budget and be knowledgeable of the hotel’s occupancy, average rate, and REVPAR goals and performance metrics. Aid in forecasting for sales and catering
Become the expert on your local and like-branded competitors, and ensure hotel is receiving its fair share
Work closely with Revenue Manager and liaise with other departments to ensure optimal revenue achievement
Prepare for, participate in, facilitate and report out on all necessary internal meetings, conference calls, reporting, planning and other necessary aspects required of this position
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Network with key local business and association contacts, community leaders, and hotel partners in order to develop positive rapport with local community and garner new, referral, and repeat business as a result
Work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the company, and achieve the team’s overall goals
Own career development for self and that of direct reports
Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures

Qualification

Sales strategyRevenue managementDigital sales systemsCustomer serviceNetworkingProactive planningTime managementTeam collaboration

Required

Provide the highest levels of customer service to internal partners and external clients at all times, and set the example and tone of interactions for immediate team and hotel staff
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Set the example for the sales and catering team
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your Regional VPS, and your General Manager
Become familiar with hotel's annual budget and be knowledgeable of the hotel's occupancy, average rate, and REVPAR goals and performance metrics. Aid in forecasting for sales and catering
Become the expert on your local and like-branded competitors, and ensure hotel is receiving its fair share
Work closely with Revenue Manager and liaise with other departments to ensure optimal revenue achievement
Prepare for, participate in, facilitate and report out on all necessary internal meetings, conference calls, reporting, planning and other necessary aspects required of this position
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Network with key local business and association contacts, community leaders, and hotel partners in order to develop positive rapport with local community and garner new, referral, and repeat business as a result
Work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the company, and achieve the team's overall goals
Own career development for self and that of direct reports
Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures

Company

Concord Hospitality Enterprises

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Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
dateFounded in 1985
location
Raleigh, North Carolina, USA
people-size5001-10000 employees
web-link
http://www.concordhotels.com

H1B Sponsorship

Concord Hospitality Enterprises has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$16.73M
Key Investors
CIM Group
2026-01-12Debt Financing
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired

Leadership Team

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Brian Cornell
Chief Information Officer
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Recent News

Business Wire
CIM Group Closes $167,670,000 Loan to Affiliates of Concord Hospitality and Whitman Peterson to Recapitalize a 15-Property WoodSpring Suites Extended Stay Hotels Portfolio
2026-01-13
PR Newswire
Hilton Jacksonville at Mayo Clinic Debuts on Mayo Clinic Campus
2025-10-01
citybiz
CIM Group Closes $73.5M for Two Hilton Brand Hotels in LA and PA
2025-09-17
Company data provided by crunchbase