FutureBrand · 5 hours ago
Director of Global Clients Operations
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMcCann Worldgroup is a leading global marketing solutions network seeking a Director of Global Client Operations. This role focuses on implementing tools and processes to drive growth across the top 10 clients, emphasizing client satisfaction and collaboration across various business disciplines.
AdvertisingBrand MarketingConsulting
Responsibilities
Drive the annual growth planning process across the business. From start to finish, agreeing who, when and what we need to conduct successful growth planning for the business. Working in partnership with the Chief Client Officer to summarizing key themes and publish an exec summary for exec leadership
Be the main point of contact for the external Client Satisfaction Survey team and the exec leadership team for all things TRR. As well as managing the process and timely reporting, the Director will ensure follow ups where attention is needed to address client concerns and provide an exec summary for the exec leadership team
Help to implement and gain adoption of a commercial dashboard in partnership with commercial team and IPG. (Utilizing what we have vs building from scratch). Using the platform to help provide themes and overviews to the exec team
Help to drive Saleforce adoption across the business so we can effectively manage our growth pipeline and provide an accurate view to leadership, commercial, resource management and the network
Help to curate monthly GBL meetings. Working with GBLs and leadership to curate an annual speaker agenda and help the Chief Client Officer to facilitate dialogue between the GBL community
Help to develop, plan and implement an annual Client summit and other client events throughout the year, in partnership with leadership team and the comms and events team
While the role will be focused across the top 10 clients. The Director will be heavily involved in Nestle to start given its scale and importance to MWG
Qualification
Required
5-10 years of experience in marketing agency, ideally within a large international organization
Operating at a senior level in a fast-paced, rapidly changing environment
Problem Solving – Being an independent thinker that is quick on their feet and able to problem solve in real-time
Relationship Management – Serve as a key collaborator and integrator across the business. Helping to bring different disciplines and leaders together to benefit our clients
Strategic & Creative Thinking Across Modern Marketing – Experience of working on a scaled client or in business development where there is a strong understanding of modern marketing is important in this role. Everything we do is in pursuit of helping drive our clients' business growth
Influence & Negotiation – Experienced in managing many stakeholders from different disciplines and is able to bring them along
Moving with Pace and Comfortable with Volume
Company
FutureBrand
FutureBrand seamlessly combines expertise in brand strategy, identity, digital, retail, environmental, product and service design. It is a sub-organization of Interpublic Group.
501-1000 employees
H1B Sponsorship
FutureBrand has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Tipple
Chief Strategy Officer, Global
Meghan Labot
Chief Growth Officer
Recent News
Korea Economic Daily
2024-10-18
Company data provided by crunchbase