Williams-Sonoma, Inc. ยท 2 weeks ago
Design Studio Specialist, Full-Time, Southpark-Potterybarn
Charlotte, NC
Full-time
Onsite
Entry Level
1+ years expWilliams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. The Design Studio Specialist role involves inspiring customers to express themselves in their home and assisting them in consultations to drive sales while providing excellent customer service.
Responsibilities
Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
Create and present design plans based on client's needs, style, preferences and living space
Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Qualification
Required
Strong communication, clienteling and customer follow-up skills
Ability to complete and coordinate complex large orders within a variety of sales channels
Proven ability to prioritize and handle multiple tasks simultaneously
1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
Preferred
Experience in working with the elements of design preferred
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Company
Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Marta Benson
CEO Pottery Barn Brands
Jeff Howie
Chief Financial Officer
Recent News
Digital Commerce 360
2024-05-04
2024-05-04
Springfield Business Journal
2024-04-30
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