Tencent · 2 months ago
Computing Products SRE Engineer
US-California-Palo Alto
Full-time
Onsite
Mid Level
$106K/yr - $199K/yrTencent is a leading technology company, and they are seeking a Computing Products SRE Engineer to monitor and maintain their cloud computing products. The role involves ensuring service reliability, deploying and upgrading services, troubleshooting issues, and improving operational processes.
AdvertisingInternetOnline GamesOnline PortalsSocial Media Marketing
Responsibilities
Service Reliability: Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability
Service Deployment & upgrade: Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region
Troubleshooting: Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region
Automation & Monitoring: Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations
Process Improvement & Documentation: Re-engineer and document operational processes to improve service efficiency and delivery
Qualification
Required
Bachelor's degree or higher in Computer Science or a related field
Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills
Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing
Strong understanding of hardware performance and how it impacts system operations
Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation
Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed
Preferred
Ability to communicate in English and Mandarin with international teams preferred but not required
Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker
Contributions to open-source projects are a plus
Preference for candidates with Tencent Cloud Qualification Certificate or equivalent qualifications
Benefits
Sign on payment
Relocation package
Restricted stock units
Medical
Dental
Vision
Life and disability benefits
Participation in the Company’s 401(k) plan
Up to 15 to 25 days of vacation per year (depending on the employee’s tenure)
Up to 13 days of holidays throughout the calendar year
Up to 10 days of paid sick leave per year
Company
Tencent
Tencent is an internet service portal offering value-added internet, mobile, telecom, and online advertising services.
Founded in 1998
10001+ employees
H1B Sponsorship
Tencent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (11)
2023 (2)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$13.84BKey Investors
Lippo Group
2025-09-16Post Ipo Debt· $1.27B
2020-05-29Post Ipo Debt· $6B
2019-08-29Post Ipo Debt· $6.5B
Leadership Team
Dowson Tong
Senior Executive Vice President of Tencent
James Mitchell
Chief Strategy Officer and Senior Executive Vice President
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase