Orlando City SC · 2 months ago
Training Facilities - Safety & Security Manager, OHP
OHP, 1000 Bill Beck Road, Kissimmee, Florida, United States of America
Full-time
Onsite
Senior Level
5+ years expOrlando City SC is a Major League Soccer franchise based in Orlando, Florida, and they are seeking a Manager for Safety & Security at Osceola Heritage Park. The role involves overseeing security staff, ensuring public safety, and managing security procedures and vendor relationships to maintain a secure environment during events.
Sports
Responsibilities
Create and deliver security operating procedures, in conjunction with the Director of Safety & Security, that improve execution and provide additional value in a cost-effective manner
Work with cross functional teams to create and deliver security training materials, in conjunction with the Director of Safety & Security to promote a culture of awareness and preparedness
Act as liaison and manage security vendor relationships
Accurately document and record all safety and security incidents, for post analysis/review to enhance security protocols at Osceola Heritage Park
Work with conversion crew to prepare security equipment maintenance schedules and facilitate repairs in a timely manner
Ensure compliance with company and league policies and security regulations
Proactively communicate and seek feedback internally and externally to improve customer satisfaction as much as possible
Serve as a lead and key responder for all events at Osceola County Stadium related to security, law enforcement, medical needs and staffing plans
Create and implement effective crowd control measures and protocols to manage gatherings always ensuring safety of all
Oversee access systems ensuring proper personnel receive appropriate access while maintaining the integrity of secure areas
Other duties as assigned
Manage interviewing, hiring, and training of Orlando Health Training Facility at Osceola Heritage Park security employees in coordination with People (HR) and Director of Safety & Security
Manage appraising performance, rewarding, and disciplining security employees in coordination with People (HR) and Director of Safety & Security
Other duties as assigned
Qualification
Required
High school diploma or GED required
Minimum of 5 years of security experience required, minimum of 3 overseeing a team
Exceptional communication written and verbal to effectively convey information to various stakeholders
Possess the ability to make quick, informed decision-making capabilities to assess situations and act promptly
CPR/First Aid certified
Ability to successfully pass a pre-employment background check
Must possess a valid Florida Driver's License
Possess a Florida Class D Security License or be willing to obtain one within (45) days of employment
Possess a Florida Private Security License or be willing to obtain one prior to employment, if necessary
Ability to attain and maintain SafeSport certification
Ability to pass a background check
Must be able to move and/or lift up to 50 pounds
Able to work flexible hours including nights, weekends, and holidays
Preferred
Bachelor's degree in Criminal Justice, Facilities Management, Police Academy, or related field preferred
Experience in law enforcement, entertainment/sports venue and/or public assembly environment preferred
Technical knowledge in areas of CCTV and Access Control preferred
Demonstrated ability to manage in a team environment, focusing on collaboration, communication, and working to achieve goals of the department
Experience in exercising sound judgement, as well as flexibility to shift priorities
Ability to conduct oneself in a calm and professional manner when dealing with the public and/or difficult situations
Ability to think strategically and be resourceful, innovative, and forward-thinking
Company
Orlando City SC
Orlando City SC is an American professional soccer club based in Orlando,
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kay Rawlins
Founder - Orlando City/Orlando Pride; SVP of Community Relations; President, Orlando City Foundation
Callum Shepherd
Director of Partnership Marketing
Recent News
Sports Business Journal
2025-11-21
2025-09-12
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