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Spectrum · 1 week ago

Call Center Sales Digital Representative

West Columbia, SC

Full-time

Onsite

Entry Level

2+ years exp

Spectrum is a leading provider of communication and entertainment products, and they are seeking a Call Center Sales Digital Representative to enhance customer satisfaction and drive sales growth. In this role, you will handle inbound sales contacts, acquire new customers, and upsell products while achieving sales goals.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques

Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings

Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most

Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met

Driving sales potential by consistently applying effective selling strategies and techniques

Qualification

Proven sales techniquesCable productsProficiency with computersOrganizational skillsEnglish language proficiency

Required

Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

High school diploma or equivalent

Ability to read, write, speak and understand English

Proven sales techniques with consistent achievement of sales goals

Knowledge of cable communication products and services (TV, internet, telephone)

Proficiency with computers and billing software

Strong prioritization and organizational skills

Preferred

2+ years call center sales experience

Benefits

Free and discounted Spectrum services like internet, TV and mobile

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees