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BrandSafway · 9 hours ago

Operations Coordinator

Cleveland, OH

Full-time

Onsite

Entry Level

1+ years exp

BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. The Operations Coordinator will maintain CRM records, support the sales team, and analyze sales data to improve operational efficiency.

Civil EngineeringConstructionIndustrial ManufacturingInfrastructure

Hiring Manager

Keesha Cooper

Responsibilities

Maintain and update CRM records and ensure data accuracy

Support sales team with quoting, order processing, and contract management

Track and manage sales pipeline, lead routing, and activity updates

Prepare sales reports, dashboards, and KPI summaries

Analyze sales data to identify trends and operational gaps

Support forecasting activities with Sales, Finance, and Marketing

Troubleshoot sales tool issues and coordinate with IT or vendors

Maintain documentation for sales processes and data standards

Coordinate sales meetings, training sessions, and cross-functional communication

Assist with onboarding new sales team members

Qualification

CRM systemsExcel/Google SheetsBI toolsCPQ systemsERP platformsSales processes understandingFunnel metricsPipeline managementCommunication skillsOrganization skillsTime-management skillsAttention to detail