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Massage Envy · 2 weeks ago

Sales & Customer Service Associate - Summit Mall

Fairlawn, OH

Full-time

Onsite

New Grad, Entry Level

$22K/yr - $40K/yr

Massage Envy is dedicated to empowering growth and delivering excellent experiences in wellness. The Sales & Customer Service Associate will provide outstanding customer service, promote wellness programs, and support clinic operations to help grow and retain the client base.

Health Wellness & Fitness

Responsibilities

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Qualification

Retail sales experienceCommissioned sales experienceCustomer service skillsMath skillsComputer skillsMultitaskingPeople skillsMassage servicesSkincare servicesCritical thinking