RemoteHunter · 1 month ago
Customer Success Services Project Manager
United States
Full-time
Remote
Entry, Mid Level
$61K/yr - $78K/yr
1+ years expRemoteHunter is seeking a Project Manager for their Customer Success Services team. The role involves managing professional services projects, ensuring excellent customer service, and coordinating with cross-functional teams to deliver successful project outcomes.
Computer Software
Responsibilities
Manage professional services projects for customers
Conduct project kick-off and customer status meetings with clear communication
Collaborate with customers and internal teams to schedule and complete tasks on time
Monitor project timelines and milestone progress to maintain focus and efficiency
Maintain project data in internal systems and project management tools, including status updates and forecasts
Address and resolve customer issues by collaborating with internal teams and maintaining communication
Qualification
Required
1-3 years of experience in professional services or customer service
Familiarity with project management methodologies
Experience with Microsoft Visio, Project, Word, and PowerPoint
Ability to manage a large volume of customers and projects concurrently
Strong written and verbal communication skills
Excellent organizational and time-management skills
Preferred
Experience with SalesForce and/or Certinia is a plus
Benefits
Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous parental leave
Volunteer for vacation
Community and belonging opportunities
Pet insurance, legal, and identity protection
Tuition reimbursement program
Company
RemoteHunter
RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase