Hyatt · 13 hours ago
Associate Director of Sales and Marketing
Miami, FL
Full-time
Onsite
Lead/Staff, Director/ExecutiveHyatt is a well-known hospitality company, and they are seeking an Associate Director of Sales and Marketing. The role focuses on providing exceptional customer service, maintaining existing accounts, developing new business, and collaborating with various departments to achieve revenue goals.
HospitalityInformation TechnologyTravel
Responsibilities
Provide the highest levels of customer service to internal partners and external clients at all times, and set the example and tone of interactions for immediate team and hotel staff
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Set the example for the sales and catering team
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your Regional VPS, and your General Manager
Become familiar with hotel’s annual budget and be knowledgeable of the hotel’s occupancy, average rate, and REVPAR goals and performance metrics. Aid in forecasting for sales and catering
Become the expert on your local and like-branded competitors, and ensure hotel is receiving its fair share
Work closely with Revenue Manager and liaise with other departments to ensure optimal revenue achievement
Prepare for, participate in, facilitate and report out on all necessary internal meetings, conference calls, reporting, planning and other necessary aspects required of this position
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Network with key local business and association contacts, community leaders, and hotel partners in order to develop positive rapport with local community and garner new, referral, and repeat business as a result
Work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the company, and achieve the team’s overall goals
Own career development for self and that of direct reports
Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures
Qualification
Required
Provide the highest levels of customer service to internal partners and external clients at all times, and set the example and tone of interactions for immediate team and hotel staff
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. Set the example for the sales and catering team
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your Regional VPS, and your General Manager
Become familiar with hotel's annual budget and be knowledgeable of the hotel's occupancy, average rate, and REVPAR goals and performance metrics. Aid in forecasting for sales and catering
Become the expert on your local and like-branded competitors, and ensure hotel is receiving its fair share
Work closely with Revenue Manager and liaise with other departments to ensure optimal revenue achievement
Prepare for, participate in, facilitate and report out on all necessary internal meetings, conference calls, reporting, planning and other necessary aspects required of this position
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Network with key local business and association contacts, community leaders, and hotel partners in order to develop positive rapport with local community and garner new, referral, and repeat business as a result
Work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the company, and achieve the team's overall goals
Own career development for self and that of direct reports
Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
Founded in 1957
10001+ employees
H1B Sponsorship
Hyatt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (22)
2023 (24)
2022 (40)
2021 (21)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
Executive VP & Group President - Americas
Recent News
Arizona Daily Star
2026-01-18
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
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