Obsidian Therapeutics · 1 week ago
Associate Director, IT Operations - Digital Solutions and Technology
Cambridge, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$174K/yr - $212K/yr
10+ years expObsidian Therapeutics is pioneering engineered cell and gene therapies to deliver transformative outcomes for patients. They are seeking a strategic and hands-on Associate Director, IT Operations to lead and optimize Digital Solutions & Technology operations, ensuring secure and scalable technology services for their clinical-stage biotech teams.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Develop and execute Digital Solutions & Technology operations strategy aligned with Obsidian’s growth, compliance needs, and culture
Lead day-to-day operations, including infrastructure, cloud environments, enterprise systems, and lab/scientific software
Manage MSP resources, ensuring high-quality support and service levels
Partner with Info Security lead to ensure robust cybersecurity and data protection
Optimize Digital Solutions & Technology processes (incident, problem, change management) and drive adoption of best practices, with a strong emphasis on ITIL and change management in a controlled, regulated environment
Manage vendor relationships and operations budget
Support onboarding/offboarding, access management, and end-user training
Foster a culture of accountability, collaboration, and continuous improvement
Risk Management & Business Continuity: Identify, assess, and mitigate IT risks; develop and maintain business continuity and disaster recovery plans
Work closely with Facilities, Lab Operations, and other business units to ensure Digital Solutions meet evolving scientific and operational needs
Continuous Improvement & Innovation: Drive process optimization and adoption of new technologies to improve service delivery and operational efficiency
KPIs & Metrics: Define, track, and report on IT operational KPIs (e.g., uptime, ticket resolution, user satisfaction, compliance metrics)
Regulatory Audit Readiness: Prepare for and support regulatory audits (FDA, SOX, etc.), ensuring documentation and processes are audit-ready
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field with 10+ years of relevant IT experience, including leadership of IT operations in a regulated environment (biotech, pharma, or healthcare preferred)
Experience with IT operations in agile, fast-growing companies
Experience with GxP systems operational support (CSV/CSA)
Experience with change control systems and processes for GxP/SOX
Experience managing MSPs and IT service delivery across multiple locations
Strong knowledge of enterprise platforms (NetSuite, M365, ADP, Benchling, etc.) and lab/scientific software
Experience managing Lab IT systems
Excellent planning, coordination, and time management skills
Strong oral, written, and visual communication skills
Ability to build productive relationships across scientific, business, and technical teams
Systems thinking and sound judgment, especially in risk management and escalation
Benefits
Comprehensive medical, dental, and vision coverage
Company contributions to health savings and retirement accounts
Ample paid time off
Access to wellness programs
Rich career growth opportunities
Company
Obsidian Therapeutics
Obsidian Therapeutics is a developer of a next-generation cell and gene therapies created to extend adoptive immunotherapy.
51-200 employees
H1B Sponsorship
Obsidian Therapeutics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (3)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$325MKey Investors
Wellington ManagementThe Column GroupGoogle Ventures
2024-04-03Series C· $160.5M
2021-09-09Series B· $115M
2017-12-06Series A· $49.5M
Leadership Team
Madan Jagasia
Chief Executive Officer
Kirsten Kester
Senior Vice President, Business Development
Recent News
DelveInsight Business Research LLP
2025-10-14
2025-10-09
Company data provided by crunchbase