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Shine of Carmel · 3 weeks ago

Team Captain - Field Opertions

Carmel, IN 46032

Full-time

Onsite

Mid, Senior Level

$1,000/wk - $1,200/wk

Shine of Indy is a premium exterior services company specializing in window cleaning, pressure washing, gutter cleaning, and holiday lighting. They are seeking a Team Captain to lead daily job execution and manage a small crew while ensuring high-quality service and customer satisfaction.

Consumer Services

Responsibilities

Lead daily job execution for residential and commercial services

Ensure all work meets Shine quality standards

Manage job flow, pacing, and crew productivity on site

Troubleshoot issues in real time and make smart decisions in the field

Direct and motivate crew members throughout the day

Train new hires on proper techniques, safety, and expectations

Hold crew accountable to performance, professionalism, and safety standards

Set the tone for culture, work ethic, and customer interaction

Serve as the primary on-site point of contact for customers

Communicate clearly and professionally before, during, and after jobs

Address customer concerns confidently and escalate when necessary

Review job notes and scope before arrival

Ensure proper equipment, materials, and setup

Upload job photos, notes, and completion details

Protect company equipment and vehicles

Qualification

Window cleaning experiencePressure washing experienceLeadership experienceProblem-solving skillsCommunication skillsTech-savvyPhysical laborAttention to detail