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Raymond James · 10 hours ago

Associate, FA Compensation

St. Petersburg, FL

Full-time

Hybrid

Mid Level

3+ years exp

Raymond James is a financial services firm that processes all aspects of financial advisor compensation. The Associate role involves maintaining accurate compensation data, resolving issues, and ensuring compliance with policies and contracts while providing excellent customer service to internal and external stakeholders.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Acts as a compensation liaison to branch managers, financial advisors, division, and sales management. Providing excellent customer service, professionalism, and support

Reviews compensation agreements and ensures that they are calculated and administered correctly from employment agreements, contracts, stock grants, bonuses, schedule of payments, draw and deal level changes, terminated financial advisor balance, pre-approved discount exception accounts, and production matching as well as any other special arrangements

Reviews and processes all financial advisor compensation changes and ensures they are compliant with policies procedures and contracts and escalates any concerns to management

Calculates and reviews commissions and commission-related payments and changes using multiple unique, highly ambiguate systems to handle the complexity of various business unit compensation plans

Identifies potential process improvements to increase efficiency in processing or analyzing financial information

Prepares various journal, jet, and GSUP entries

Resolves or recommends solutions to moderately complex problems

May assist in training or leading other associates

Utilizes reporting software to assist in reconciliations related to problem resolution

Performs other duties and responsibilities as assigned

Qualification

Accounting conceptsCompensation processingFinancial productsMicrosoft ExcelOrganizational skillsCustomer serviceCommunication skillsProblem-solving

Required

Associate's degree (A.A.) or equivalent from a two-year college or technical school and three (3) years' experience

An equivalent combination of education, experience and/or training approved by Human Resources

Knowledge of accounting concepts, practices, and procedures

Knowledge of operations and systems of assigned functional area

Knowledge of fundamental accounting concepts, practices, and procedures

Knowledge of financial products

Skill in communicating effectively with highly complex clients to answer questions and resolve issues

Skill in operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access, and Practice Center reporting

Skill in preparing, processing, and maintaining transaction documentation, files, and records

Skill in gathering and compiling information from multiple sources and analyzing the detail appropriately and timely

Skill in responding appropriately to inquiries and dealing with complex transaction issues

Skill in organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines

Skill in coaching and communicating effectively, both orally and in writing

Ability to review and analyze requests from highly complex business units to ensure compliance with firm directives

Ability to maneuver within unique systems to handle complex compensation setup and calculations

Ability to identify and recommend solutions to problems to ensure proper payouts

Ability to partner with other functional areas to accomplish objectives

Ability to execute instructions and request clarification when necessary

Ability to identify and resolve discrepancies

Ability to communicate effectively, both orally and in writing, with all organizational levels

Ability to demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines

Ability to provide a high level of customer service, primarily via telephone

Ability to maintain strict confidentiality of compensation records

Ability to work independently as well as collaboratively within a team environment