General Motors · 5 days ago
Senior Vehicle Systems Engineer, Body Serviceability
Warren, MI
Full-time
Hybrid
Senior Level
5+ years expGeneral Motors is redefining mobility through innovative vehicle design and technology. The Senior Vehicle Systems Engineer will focus on developing and implementing serviceability specifications and diagnostic programming for vehicle subsystems, collaborating with various teams to ensure high-quality service support for GM products.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
No H1B
Responsibilities
Single point owner of the preparation of service requirements for programming, Diagnostic Trouble Code (DTC) assignments, serial data control functions, and parametric data
Verify and/or test the programming and Diagnostic Software service requirements aligned with the product development schedule
Identify, address or escalate serviceability issues as appropriate (e.g. Executive Summary, 5-Phase, Problem Resolution Tracking System, Jira, WCAR, etc)
Partner with Product Development to streamline Diagnostic Observability and create closed-loop diagnostic troubleshooting with Artificial Intelligence (AI) capabilities
Lead the service programming, setup, and learn implementation (e.g. "type 4"s)
Develop and test diagnostic scan tool and vehicle application software routines. Complete development and test work to product development schedules, beginning during development (e.g. Bench, CVF, Pre-Production Vehicle) and culminating through Ship To Commerce STC
Continuously monitor and resolve issues, opportunities throughout the product lifecycle
Partner with Product Development on diagnostic specifications and programming serviceability needs
Provide Service Information Developers (SID) and Vehicle System Engineers (VSE) with subsystem and/or module level diagnostic & programming requirements on time with quality
Lead collaboration with Service Information Developers (SID), Vehicle System Engineers (VSE) and Product Development for serviceability comprehension and execution
Support manufacturing preproduction and saleable products with diagnostic scan tool and service programming readiness for specific area of responsibility
Provide GM Technical Assistance Center (TAC) and Techline Connect Customer Service Center (TCSC) with module/features systems technology support and drive to >95% Service Programming First Time Quality (SFTQ)
Act as Voice of Service to advocate for implementations that do not require special tools, targets, or fixtures to service
Where unavoidable, support development and validation of service special tools and procedures
Qualification
Required
Bachelor's degree; Electrical, Software Systems, Computer Science, Computer Engineering, or related field, or equivalent experience
5+ years of experience working with vehicle electrical architecture standards and vehicle serial data communications/networks
Strong organizational and time management skills, with the ability to prioritize tasks effectively
Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams
Analytical mindset with the ability to assess risks and develop mitigation strategies
Problem solving skills and the ability to think critically in high-pressure situations
Proficiency in project management tools and software
Ability to adapt to changing priorities and work in a fast-paced environment
Strong attention to detail and a commitment to delivering high-quality results
This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review
Preferred
Strong familiarity with GM VIP electrical architecture and forthcoming electrical architecture design
Diagnostic strategy and ODX development experience
Aftersales Operations and Process knowledge/experience
Communication and Stakeholder Management: Excellent communication skills, both written and verbal
Familiarity with GM's Service Programming System (SPS), and Global Diagnostics Tool (GDS 2) and their upstream authoring systems
Benefits
Benefits Overview
Total Rewards resources
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-01-11
Research & Development World
2026-01-11
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