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University of Miami · 5 hours ago

Associate Clinical Systems Analyst- Ambulatory

North Miami, FL

Full-time

Onsite

Entry Level

1+ years exp

The University of Miami Health System 'UHealth' IT Department is seeking an Associate Clinical Systems Analyst- Ambulatory to work at the Sole Mia Medical Center. This role involves ensuring the efficiency and effectiveness of clinical computer information systems, providing support, troubleshooting issues, and assisting in the implementation and optimization of clinical applications.

Higher Education

H1B Sponsor Likely

Responsibilities

Provides basic support for designated clinical applications systems. Augments and assists with the design, development, implementation of enhancements to existing systems

Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions

Responsible for the collection of data from multiple sources to assist team with implementations, optimizations, testing, and system upgrades

Provides day-to-day application support, completes service tickets, and participates in on call rotation

Assists with troubleshooting issues with members of other teams or business units

Assists with communication to assigned group regarding new features/functionality, new workflows, training system availability and downtime procedures

Assists end user with system related issues, oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used

Assists in meeting scheduling and preparation

Completes workflow documentation

Adheres to Service Level Agreements for incident management

Adheres to UHealth IT standards

Adheres to University and unit-level policies and procedures and safeguards University assets

Assisting the team with implementing, building, upgrading, and modifying the application

Assisting application team members with optimizing the application’s configuration, function, and access

Assisting the team with day-to-day application support and resolving application issues

Serves as primary workflow support onsite contact for application end users

Assist with the design, development, implementation, and maintenance of the specified applications

Assist with all phases of testing including integrated testing, user acceptance testing, technical dress rehearsal, and document workflow design

Perform basic analysis of new releases and determine how they will impact workflow

Perform daily onsite rounding and assist with identifying issues and the work to resolve them

Assist with providing day-to-day application support, evaluating and resolving service tickets, responding to telephone inquiries, implementing requested application changes, and retrieving requested data in a timely manner

Assist with the communication and coordination of clinical system functionalities with the Epic EMR systems teams and Operational staff, including downtime procedure configuration, support, and functionality

Collaborate with trainers on application changes and new features to develop documentation and training strategies

Participate in on-call rotations and support

Maintain regular communication with team members and participate in weekly project team meetings

Review the status of projects and issues on an ongoing basis with leadership

Become knowledgeable about UHealth’s policies, procedures, and business operations

Qualification

Clinical application supportSystems development experienceProject management knowledgeMicrosoft Office SuiteHealthcare experienceWillingness to learnInterpersonal skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Associates Degree in relevant field

Minimum 1 year of relevant experience, preferably in healthcare or healthcare-related organization

Excellent interpersonal, oral and written communication skills

Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word

Knowledge of state-of-the art technology

Experience with major systems development and implementation

Demonstrated knowledge of project management and control

Ability to communicate ideas and provide solutions

Ability to effectively work with people in other departments and/or outside of the enterprise

Ability and willingness to learn new software and systems

Ability to seek, logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Preferred

Bachelor's preferred

Previous operational, project management, and organizational skills preferred

Benefits

Medical

Dental

Tuition remission

And more

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)