Heartland Dental · 1 week ago
Front Office Administrative Assistant
Cave Creek, AZ
Full-time
Onsite
Entry Level
1+ years expHeartland Dental is the nation's largest dental support organization, providing administrative support services to a wide network of dental offices. They are looking for a Front Office Administrative Assistant to manage front office duties, greet patients, and support the dental team in delivering exceptional patient care.
ConsultingDentalHealth CareHealth Diagnostics
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Qualification
Required
Ability to perform essential duties satisfactorily with or without reasonable accommodation
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions
Preferred
1+ years of experience in a dental setting as front office or clinical required
1+ years of experience with insurance billing and accounts receivable
Experience with treatment planning, patient billing, and insurance filing
Dentrix or other dental software experience
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
Benefits
Health insurance
Retirement savings plans
Six paid holidays
PTO (paid time off)
Access to on-demand Daily Pay
Company
Heartland Dental
As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth.
10001+ employees
H1B Sponsorship
Heartland Dental has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.57M2022-07-12Acquired
2011-06-03Series Unknown· $1.57M
Leadership Team
Kirsty Leyland
EVP & Chief Human Resources Officer
Sarah Jackson
Chief Human Resources Officer
Recent News
2025-12-05
Company data provided by crunchbase