State of Oregon · 3 weeks ago
Office Specialist 2, Bilingual English & Spanish Required
Salem, OR
Full-time
Onsite
Entry Level
$3,429/mo - $4,622/mo
2+ years expThe Oregon Department of Human Services is an Equal Opportunity Employer focused on advancing equity and diversity. They are seeking an Office Specialist 2 to provide bilingual support to clients and Home Care Workers, manage administrative tasks, and ensure accurate processing of services and payments.
GovernmentRecyclingSustainabilityWaste Management
No H1B
Responsibilities
Provide in-person and phone support to clients and Home Care Workers by answering questions, verifying employment, and offering training on the Provider Time Capture (PTC) system
Distribute forms, applications, and instructions, while screening clients for services and scheduling appointments as needed
Enter service plan authorizations, manage Home Care Worker payroll, and the Provider Time Capture (PTC) system to ensure accurate and timely payments
Process EBT cards, client checks, and medical cards, and reconcile documents in accordance with established policies
Maintain accurate records, process incoming and outgoing mail, manage office supplies and equipment, and perform data entry tasks
Complete administrative tasks such as voter registration, background checks, and file organization
Receipts in monies Client Pay-in repayments/overpayments, Adult Foster Homes fees, processes bank deposits, and follows state agency guidelines for all negotiable documents and funds
Support special projects, communicate issues and concern to management, and participate in ongoing professional development opportunities
Qualification
Required
Bilingual requirement English and Spanish
A valid driver's license and acceptable driving record are required for this position
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents
An associate degree in any field
An equivalent combination of education and experience
Preferred
Experience using a range of software programs or databases to manage multiple tasks and meet competing deadlines
Experience applying creative thinking to solve problems and improve workflows or processes
Experience identifying and resolving a variety of challenges with empathy, professionalism, and sound judgment
Experience providing respectful and supportive guidance to individuals dealing with complex or sensitive matters
Experience communicating clearly and effectively in a way that is concise, respectful, and appropriate for different audiences
Experience delivering in-person customer service in a professional office setting
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Company
State of Oregon
Official LinkedIn page for the state of Oregon. Oregon is a state in the Pacific Northwest region of the United States.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
U.S. Environmental Protection Agency
2023-10-23Grant· $0.5M
Leadership Team
William Wise
Chief Executive Officer
Kate Nass
Chief Financial Officer
Recent News
2025-05-04
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